At Gotham City Online your trust in us is our most important asset. We take the protection and proper use of your personal information seriously and are committed its protection. In order to preserve your trust, we want you to understand what personally identifiable or personal information we may collect from you when you visit our website, how we use such information, and the choices you have regarding our use of this information. |
In this policy, the words "we", "our", and "us" refer to Gotham City Online and the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified or contacted, such as your name, address, e-mail address, telephone number, etc. |
The information Gotham City Online collects
We collect personally identifiable information, as defined above, from you when you register on our website, place an order with us, register for a contest, register for gothamcityonline.com E-mail Updates (our e-mail newsletter), through communications with you, or through the Gotham City Online family of companies. We may also collect personal information about you from other third parties, such as demographic firms, to make our future marketing efforts more efficient.
How We Use Your Information
We use your personal information that we collect to conduct our business and to provide you with the best possible products and services. To best serve you, we may share your personally identifiable information with other members of the Gotham City Online family of companies, our strategic partners and with service providers that provide support services to us or that help us market our products and services. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Gotham City Online. In these instances we will not necessarily be sharing your personal information (though we reserve the right to) but rather your identifiable demographic information – i.e. female resident of the U.S. age 18-49 with over 50K disposable income.
We may also, in certain instances, disclose your personally identifiable information when we believe it is required by law, or in the instance that it is necessary to use this information to protect our legal rights. Additionally, if you make a purchase from Gotham City Online by mail, telephone or online, we may share your personally identifiable information, excluding e-mail addresses, with carefully screened companies that may offer you their products or services that we believe may interest you, providing that you opt in for these services.
Our website uses "cookies" to distinguish you from other visitors, track your IP address and usage of our site, and to identify the name of the Web site from which you linked to gothamcityonline.com. This information is used for fulfilling contracts with our business partners and affiliates, and to help us serve you better by improving our website design, as well as our products, services, and promotions, as well as to gauge which promotions are most effective. We do not otherwise track any information about your use of other websites. Non-personally identifiable information obtained through cookies may be shared with or obtained by service providers and our technology partners on our behalf.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. When you visit our website, we may use both a session and a persistent cookie. This cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your email address. Your email address is only saved in your cookie if you register with us.
To update your information sharing preferences, please visit our mailing list page. In addition, all Gotham City Online e-mail advertisements should have removal options at the bottom of the email.
You may also contact us via phone, mail or email. Please note that such requests may take up to six weeks to become effective.
Children's Online Privacy Protection Rule (COPPA)
Gotham City Online is not a site dedicated to minors and we urge shoppers under the age of 18 to consult with an adult before shopping or placing an order. We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent.
If we become aware that an individual is under the age of 13 and has submitted any information to Gotham City Online for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To safeguard your personal information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Gotham City Online is able to decipher your information. Please note that e-mail is not encrypted and as such is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us at 270-804-4071.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If our information practices change in the future, we will notify you by posting the policy changes on our website. Effective Date: This policy was last updated on 01/06/05.
If you're just not comfortable shopping online (and would prefer to make your purchase via telephone) just give us a call during regular business hours at 270-804-4071. Our Customer Service Representatives will be happy to assist you.
Thank you for shopping where fashion never sleeps.